Do It Yourself – Website Tutorials

In this video, we talk about the benefits and possibilities of creating a unique Customer Portal in Jira Service Desk. Our Atlassian Apps Marketing Manager Dimitry Hryb shows how following a brand style in the support process improves customer experience and satisfaction, which elements of the Customer Portal’s UI are of the greatest importance for the customers, and how to make Jira Service Desk a piece of art by building 3 different Portal examples from scratch.

Contents:
00:53 – The general idea
01:43 – Importance of branding and customer experience
03:05 – Jira Service Desk user interface evolution
04:27 – Theme Extension for Jira Service Desk
05:18 – Demo
08:47 – Summary
09:15 – Refined vs. Theme Extension
09:47 – What’s in the future?

Feel like you need Theme Extension for Jira Service Desk? Here it is on the Atlassian Marketplace: http://bit.ly/2ZmittI

Here’s more info on customizing the cards’ layout and creating custom ones: http://bit.ly/2Zr0anf

Here are 5 more Marketplace apps that can take your Jira Service Desk to the next level: http://bit.ly/2Zoz7sM

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